The safety and well-being of our guests and team members are our top priority and we would like to assure you of our vigilance and rigor in our COVID-19 prevention efforts across our hotel.
A Safe Holiday Experience at Conrad Maldives Rangali Island
As part of Hilton, Conrad Maldives Rangali Island is participating in the Hilton CleanStay program to help guests enjoy a clean and safe experience during their stay. The new standards under Hilton CleanStay include a Hilton CleanStay Room Seal to show that a room has not been accessed since being thoroughly cleaned and disinfected, additional cleaning of common areas and items, contactless check-in, innovative disinfection technology and flexible housekeeping options. A full list can be accessed at www.hilton.com/en/corporate/cleanstay/.
In addition, we are fully compliant with the requirements of the Maldives Health Protection Agency (“HPA”) and Maldives government who have made it mandatory for all visitors to the Maldives to present a negative PCR test result on arrival. Under local regulations, the test is to be done within 96 hours of travel to the Maldives. Please Click Here to read the Circular from the Maldives Government.
To find out more about Conrad Maldives Rangali Island and our measures to ensure the safety and well-being of our guests, please download our Hilton CleanStay Pre-Arrival Pack here.
Please find below a list of questions and our responses pertaining to travel to the Maldives and our operations during this period. We recommend that you read the FAQ below before you plan a trip to the Maldives.
The official Government links provided below are provided for your convenience and reference.
Q. Do I need a visa to travel to the Maldives?
A. No, you will be issued a free 30-day visa upon arrival. However, you have to provide a confirmed resort booking, sufficient funds and confirmed return ticket.
In addition, you will need to submit a Traveler Health Declaration (THD)
within 24 hours prior to travel to and from the Maldives. You may access and submit the form electronically via http://imuga.immigration.gov.mv
Q. Do I need a resort booking before arriving in the Maldives?
A. Yes, a confirmed reservation at a registered tourist facility is required prior to arrival in the Maldives.
Q. Can I stay at more than one resort during my vacation in Maldives?
A. Yes. A multi-resort-stay is allowed when you are on holiday in the Maldives.
The HPA will require your current resort to submit a travel request form 48 hours prior to departure. A split stay will only be granted between two resorts, if both resorts do not have any reported or suspected COVID-19 cases.
Should you be planning to stay at multiple resorts during your trip, one of which is Conrad Maldives Rangali Island, please ensure you present details of any multi-resort bookings to Conrad Maldives Rangali Island before you embark on your travel. Please check with your insurance company if you are covered should any of your multi-resort stay plans be disrupted.
Q. Do I need a travel insurance when traveling to the Maldives?
A. We strongly recommend that you have comprehensive travel insurance with Covid-19 coverage when traveling to prepare for possible disruptions.
Q. If I am feeling unwell with signs of cold or fever, can I still travel to the Maldives?
A. For the safety and well-being of you and your travel companions, we recommend that you reconsider your trip if you are feeling unwell. If you have an existing booking with Conrad Maldives Rangali Island, you may cancel or change your dates of stay up to 24 hours prior to arrival.
Q. Do I need to present a COVID-19 test results before arriving in the Maldives?
A. Yes. It is a mandatory requirement for all tourists and short-term visitors to present a Negative result for a nucleic acid test (PCR test) for COVID-19 on arrival as mandated by the HPA.
The sample for the test must be taken not more than 96 hours prior to the scheduled time of departure from the first port of embarkation en route to Maldives.
However, please note that infants aged less than one-year-old are exempted from the aforementioned testing requirement.
Persons who have a history of contact with a suspected or confirmed case of COVID-19 within the past 14 days and/or persons who have fever or respiratory symptoms such as cough, sore throat or shortness of breath within the past 14 days should not travel to the Maldives.
Q. How can I submit my negative Covid-19 test results?
A. The negative Covid-19 PCR test result must be attached while completing the Traveler Health Declaration form, which has to be submitted online via IMUGA (www.imuga.immigration.gov.mv), by all guests within 24 hours prior to arrival in the Maldives.
Q. Is it required to test for COVID-19 on arrival?
A. No, only passengers who exhibit symptoms such as a temperature of above 38 degrees Celsius, or who are coughing or sneezing, will need to take a COVID-19 RT-PCR at their own cost. The Maldives border authorities has the authority to conduct random tests at no charge.
Q. Do I have to pay if I get chosen for random testing?
A. No, if chosen for random testing on arrival, the Maldives government will bear the costs for testing.
Q. Do I have to spend 14 days in quarantine before I can start my holiday?
A. Tourists who do not have COVID-19 symptoms are not required to undergo quarantine on arrival to the Maldives.
Q. Do we have to wear facemasks at Conrad Maldives Rangali Island?
A. Masks will be required on the seaplane, upon arrival and during departure, as well as some other areas of the resort.
All tourists are required to wear face masks or coverings at the airport, during domestic travel and in all indoor public spaces.
Q. What happens if I develop COVID-19 symptoms during my stay Conrad Maldives Rangali Island?
A. In the event that a guest is found to exhibit symptoms of COVID-19, the resort will follow all HPA guidelines and notify the relevant authorities.
Testing and in-villa isolation will be required immediately. If your PCR test results are positive, a 14-day quarantine is mandatory in the resort or a designated government facility. Contact tracing will be conducted by the resort to identify others who may also need to be tested (“Close Contacts”). All Close Contacts will have to undergo quarantine for 14 days at the resort and PCR tested prior to their release from quarantine.
The Doctor or Nurse based on the resort will provide primary care while you are in isolation; should your symptoms require clinical care, this will be arranged. If required, a transfer to a designated accommodation or government facility under the HPA will be arranged.
Please note there will be expenses borne by guests during the period of isolation. Please check with your insurance company if you are covered.
Q. What medical facilities are available at Conrad Maldives Rangali Island?
A. The resort has an onsite medical clinic with a doctor and nurse available 24 hours. A medical center is also available at the nearby island of Mahibadhoo which is a 25 minute boat trip from the resort.
Q. What happens if a positive or suspected COVID-19 case is identified at Conrad Maldives Rangali Island?
A. HPA guidelines will be followed. The resort team will work together with HPA and follow requirements on isolation, testing and contact tracing for the individual(s) concerned, along with stringent protocols to keep all guests and employees safe.
Q. Can I get a PCR test done at Conrad Maldives Rangali Island?
A. Yes. If you require a PCR test prior to departure, please advise the resort at the time of reservation or on arrival at the latest, so we can facilitate the swab test in time. We will need to send your test to Male, and the results will be released within 24-48 hours.
Our resident doctor and nurse will assist you during this process. Your personal Island Host will be happy to make the arrangements.
PCR testing is available three times daily at the following times: 9:00AM – 9:30AM, 12:00PM – 12:30PM and 5:00AM – 5:30PM
Q. Do I have to take a COVID-19 test before I can leave the Maldives?
A. This will depend on the Covid-19 PCR test requirements of your airline and country of destination. If you require a PCR test prior to departure, please advise the resort at the time of reservation or on arrival. The costs of the PCR test will be charged to you.
Q. If I test positive for COVID-19 when I get back to my home country, what should I do?
A. If you test positive within 14 days of returning home, please ensure you get in touch with the resort you stayed in the Maldives immediately, and they will contact the Maldives Ministry of Tourism and HPA.
Q: Does Conrad Maldives Rangali Island accept guests on split stays?
A: Yes, the safety and well-being of our guests and team members are our top priority. In addition to adhering to local government regulations and implementing stringent cleanliness protocols, effective January 25, 2021, we are requesting for all guests traveling to Conrad Maldives Rangali Island from another resort in the Maldives to undergo a mandatory PCR test for COVID-19. The test should be taken at, or facilitated by, the resort they stay at prior to arrival at Conrad Maldives Rangali Island. This is required above and beyond the pre-arrival PCR test done in their country of departure prior to entry into the Maldives.
A negative PCR test result should then be sent to Conrad Maldives Rangali Island no more than 48 hours prior to arrival at the resort via an email to firstname.lastname@example.org.